Technology
A cellular-native platform, built for compliance at scale.
Mobile2CRM runs on a distributed cloud platform refined over decades of R&D — capturing real cellular calls and texts (not VoIP), recording them, and delivering them to your CRM with reliability, redundancy and a comprehensive API.
The difference
Real cellular calls — not VoIP.
Employees place and receive genuine cellular calls and texts from a real business number — no VoIP, no call quality compromises, no dropped connections on a weak data signal. It works the way a phone is supposed to, while everything is captured in the background.
How it works
From sign-up to a fully logged CRM — four steps, then it runs in the background.
Company registers
Your organization signs up to the Mobile2CRM cloud service and a business profile is created for each employee.
Profile assigned
Each employee gets a real business mobile number, managed by the company — assigned, re-assigned or revoked from a central console.
Employee installs the app
The Mobile2CRM app installs from Google Play, the App Store or your MDM — adding the business line alongside the personal SIM, no swap needed.
Calls captured & logged
Every business call and text is recorded and logged into your CRM automatically — private calls on the personal number are never touched.
Under the hood
Distributed cloud platform
A multi-engine cloud architecture built over decades of R&D, engineered for reliability, redundancy and quality at scale.
Comprehensive API
A full API lets organizations and operators integrate Mobile2CRM’s mobile services directly into their own systems and workflows.
Central management console
Assign, re-assign and revoke business profiles, set features and authorizations, and review activity — all from one console.
Rich metadata capture
Every business call logs date and time, calling and called number, plus optional details like call location and call quality.
Privacy by design
Only business-profile calls and texts are captured. Private calls on the personal SIM are never recorded — by design, not by policy.
Company-owned device mode
For corporate-owned handsets, Mobile2CRM can capture all calls and texts on the device — full documentation where you own the hardware.
Privacy by design
Private calls are never captured.
Only calls and texts made through the business profile are recorded and logged. Activity on the employee’s personal SIM stays completely separate — Mobile2CRM has neither the capability nor the need to access it. Compliance for the company, privacy for the employee.
Put the platform to work.
Start a 30-day trial and see cellular-native capture and CRM logging running on your own team’s calls.
Request your free trial
Tell us a little about your team and a specialist will set up your 30-day trial within one business day.