Leveraging your CRM to the fullest
While a lot of businesses have had CRMs for a while now, there are always new businesses that could benefit from a CRM system. Also, CRMs are always changing and evolving, so even businesses that have had them for a while could learn about some new features or benefits that they didn’t know about before. […]
Hiring the Wrong Salesperson
Hiring the wrong person for a sales position can be costly for a business. Not only do you have to spend time and money training the new hire, but you also lose out on potential revenue that could have been generated by a more qualified individual. This could potentially amount to a serious impact on […]
Call Recording – Partial Compliance is Really Non-Compliance
Some events have such a dramatic impact on the world that we can split our history into “before” and “after” that event. The COVID-19 pandemic is one such historical event. While it’s certainly true that remote working was on the rise pre-pandemic, the pandemic accelerated remote working to unprecedented levels. Supported by advancements in mobile […]
Why Should You Record Mobile Sales Calls
It should come as no surprise that mobile devices are playing an increasingly prominent role in modern workplaces, and with good reason. Cell phones offer numerous benefits to organizations in the digital age. For example, they allow employees to remain in contact with the office, customers, and vendors while on the go. They also promote […]
Field Services: Establishing New Standards for Sustainable Excellence
In a nutshell, field services are maintenance, installation, and repairs performed by professionals in the field or workplaces and at clients’ facilities and homes. This kind of activity encompasses multiple sectors like IT, transportation, infrastructure, utilities and other businesses. With digitalization in full swing, sustainable excellence is no longer an option. Let’s examine how it […]
Achieving Conversion Intelligence (CI): Empowering Sales Teams and Boosting Growth
Conversion Intelligence (CI) is trending upward. CI involves the ongoing harvesting, analysis, and conversion of market data into intelligence to enhance decision-making, boost business core competencies, and elevate sales performance metrics. It also helps improve sales-related procedures like training and onboarding, while allowing executives to use the insights to boost productivity and cross-department collaboration. But […]
Gamechanger: Cellular Business Profiles Enhance Insurance Sales
Insurance firms are facing a multitude of sales and retention roadblocks as mobile phone calls and texts become an integral part of the pipeline. Unrecorded or undocumented mobile calls, lack of call-record integration with CRM tools, technical issues with globalization trends, and compliance risks are just a few of the pain points. But what if […]
Deals Keep Disappearing Into the Wind? Here’s a Simple Trick That Can Boost Your Closure Rate By 30% Or More.
When prospects say that they “need time think it over”, this can mean two things: (1) they are not interested at all and want to brush the sales rep off (this happens a lot if that prospect does not match the Ideal Customer Profile), or (2) the potential customer is interested, but has reservations about […]
Work-life balance comes at a price. That’s why we need smart work-life integration
For decades, employees have been struggling to balance their work and private lives. Factors that contributed to a bad work-life balance were more responsibilities at work and / or at home, longer work hours, and having children, to name a few. Having a good work-life balance results in less stress, lower burnout rates, and an […]
Are you really making the best-informed decisions? Or….. (Part 2 of 2)
In our previous blog post, we mentioned that more and more business communications are taking place using cellphones over the cellular network and therefore remain unrecorded and undocumented by the organization’s systems. For this valuable business data to become a resource for your decision-making processes, a new type of solution is necessary that will give […]
