Work-life balance comes at a price. That’s why we need smart work-life integration

For decades, employees have been struggling to balance their work and private lives. Factors that contributed to a bad work-life balance were more responsibilities at work and / or at home, longer work hours, and having children, to name a few. Having a good work-life balance results in less stress, lower burnout rates, and an […]
Going into Crisis Mode – Your Workforce and the New Normal

While we are facing the 2nd wave of COVID-19 (or a spiking first – depending on the expert you listen to), enterprises need to go into crisis mode quickly and efficiently. In addition to adapting their business models, looking for additional revenue streams, or alternative supply chains, many companies are now deciding to let almost […]
How to listen to the silent voice of your customers

Did you know that the majority of business calls between your organization and the outside world are now mobile-based? Just think about your employees in the field (your “road warriors”), who spend a lot of time on the road, at airports, in hotels, etc. Recent estimates are that they spend up to 60% of their […]