Gamechanger: Cellular Business Profiles Enhance Insurance Sales
Insurance firms are facing a multitude of sales and retention roadblocks as mobile phone calls and texts become an integral part of the pipeline. Unrecorded or undocumented mobile calls, lack of call-record integration with CRM tools, technical issues with globalization trends, and compliance risks are just a few of the pain points. But what if […]
The key to Customer Retention and Increased Upselling – B2B and B2C
Relationship between customers and businesses starts and ends with Reachability. Once the sale is made, the next obvious challenge is to retain the customer and maximize the CLV (Customer Lifetime Value) – for the subscription length, the reputation, the potential likelihood of upselling, for the reviews, etc. Businesses need to take care of that customer […]
Deals Keep Disappearing Into the Wind? Here’s a Simple Trick That Can Boost Your Closure Rate By 30% Or More.
When prospects say that they “need time think it over”, this can mean two things: (1) they are not interested at all and want to brush the sales rep off (this happens a lot if that prospect does not match the Ideal Customer Profile), or (2) the potential customer is interested, but has reservations about […]
Work-life balance comes at a price. That’s why we need smart work-life integration
For decades, employees have been struggling to balance their work and private lives. Factors that contributed to a bad work-life balance were more responsibilities at work and / or at home, longer work hours, and having children, to name a few. Having a good work-life balance results in less stress, lower burnout rates, and an […]
CRM is Not the Enemy – This is How to Boost CRM Adoption by Salespeople
When you talk to sales reps about CRM, you will often hear: “Yeah, it’s great for management, but I don’t see how it can benefit me.” Some will even go further and point out that recording everything related to their job in the CRM system is time-consuming and comes at the expense of valuable prospecting time. Coming […]
Want to keep your sales up? Make every sales call count!
Picture this: your sales figures are lower than they should be, the measures you take to increase numbers are not working – and you have no idea why. To make this even more painful, this has been going on for quite some time now. Strange, because your salespeople are good; you made sure that they […]
Are you really making the best-informed decisions? Or….. (Part 2 of 2)
In our previous blog post, we mentioned that more and more business communications are taking place using cellphones over the cellular network and therefore remain unrecorded and undocumented by the organization’s systems. For this valuable business data to become a resource for your decision-making processes, a new type of solution is necessary that will give […]
Are you really making the best-informed decisions? Or….. (Part 1 of 2)
As any director, VP, and C-suite manager can tell you – making informed decisions is crucial for the company, but it is also easier said than done. It all stands and falls by having relevant data available that can provide a 360˚ view to get the whole picture. As any manager can tell you, making […]
Going into Crisis Mode – Your Workforce and the New Normal
While we are facing the 2nd wave of COVID-19 (or a spiking first – depending on the expert you listen to), enterprises need to go into crisis mode quickly and efficiently. In addition to adapting their business models, looking for additional revenue streams, or alternative supply chains, many companies are now deciding to let almost […]
How to listen to the silent voice of your customers
Did you know that the majority of business calls between your organization and the outside world are now mobile-based? Just think about your employees in the field (your “road warriors”), who spend a lot of time on the road, at airports, in hotels, etc. Recent estimates are that they spend up to 60% of their […]
